Client Notes

Short notes

“They refused to touch my hardware until I unlocked it myself. The ledger matched every label I had written on the envelopes.”

— M. Chan, Mid-Levels · Offline Wallet Portfolio Snapshot

“I needed a clean sheet for my solicitor before a trust transfer. Scheduling took longer than I hoped, but the final pages were exact.”

— A. Leung, Kowloon Tong · Custody Handover Ledger

“The reconciliation caught one wallet I had retired and forgotten to strike from last year’s sheet. Mildly embarrassing, thoroughly useful.”

— R. Ip, Happy Valley · Balance Reconciliation Review

“Four quarterly ledgers now sit in the same binder. The format is almost boring — which is what I wanted when I open it at year-end.”

— S. Wong, Sha Tin · Quarterly Snapshot Retainer

Extended story: the three-envelope handover

A Kowloon family asked us to witness a transfer between siblings after their father’s cold devices had sat untouched for two years. Counsel booked a conference room in Central. We arrived with blank ledger packs and a label glossary drafted from the father’s notebook photocopies — never the seeds themselves.

Each sibling unlocked one device in turn. Balances were spoken twice. One reading failed because the battery died mid-session; we paused, replaced the battery from their spare pack, and marked the line with the actual observation time rather than inventing continuity. Both parties signed three identical ledgers. Counsel kept one sealed copy with the deed papers.

What stood out was not drama but patience: ninety minutes of quiet counting that prevented a later argument about “what was on the devices that day.”

Extended story: the quarterly binder

A private client in Sha Tin began with a single snapshot and returned for a retainer after misplacing a handwritten note of three hardware labels. We rebuilt the glossary from physical stickers on the devices, not from memory. Each quarter now reuses the same order of rows so a glance shows which cold-storage balance moved and which stayed still. The client still operates every unlock; we still write only what the screen shows.